Shipping policy
Shipping Policy
Where We Ship
Shadara’s Creative Design Studio, LLC currently ships physical products within the United States.
Order Processing
All Becoming Her products are printed on demand through our trusted print partner. Normal production takes approximately 3–5 business days before an order ships.
Production may take longer during holidays, promotions, periods of high order volume, or circumstances outside our control. Weekends and holidays are not considered business days.
Estimated Delivery
Most orders are estimated to arrive within approximately 12–14 business days from the order date. This estimate includes production and standard tracked shipping.
Delivery times may vary depending on the destination, carrier conditions, seasonal volume, weather, and other circumstances outside our control. Delivery dates are estimates and are not guaranteed.
Items from the same order may occasionally arrive in separate packages.
Order Tracking
Once your order ships, you will receive a shipping-confirmation email containing tracking information. Tracking activity may take up to 48 hours to appear after the shipping notification is sent.
Incorrect Shipping Addresses
Please carefully review your shipping address before completing checkout.
If you notice an address error, contact shadarascds@gmail.com immediately. Address-change requests are not guaranteed after an order has entered production. We are not responsible for orders delivered to an incorrect address provided during checkout.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrect, contact shadarascds@gmail.com within 30 days of the shipment date.
Please include:
- Your order number
- Clear photographs of the item and the issue
- Photographs of damaged packaging, when applicable
- A brief description of the problem
We will work with our print partner to arrange an appropriate replacement or other approved resolution. Please do not mail an item to us unless you receive instructions by email.
Lost or Delayed Orders
If the estimated delivery window has passed and tracking has not updated, or your package appears to be lost, contact shadarascds@gmail.com with your order number and tracking information.
Please allow up to 48 hours for tracking activity to update after receiving your shipping-confirmation email.
Questions
For questions about shipping or an existing order, contact:
shadarascds@gmail.com