Refund policy

Return and Refund Policy

All products sold by Shadara’s Creative Design Studio, LLC are printed on demand specifically for each order. Because of this, all sales are final, and we do not accept returns or exchanges for change of mind, accidental purchases, or ordering the wrong product, except where required by law.

Damaged, Defective, or Incorrect Items

Please inspect your order when it arrives. If your product is damaged, has a printing defect, or you receive an incorrect item, contact us at shadarascds@gmail.com within 30 days of the shipment date.

Please include:

Your order number

A description of the issue

Clear photographs showing the damage, defect, or incorrect item

A photograph of the packaging if it was damaged during delivery

After reviewing the information, we will work with our print provider to arrange an appropriate replacement or other approved resolution. Please do not mail an item to us unless you receive instructions by email.

Cancellations and Order Changes

Orders enter production quickly. Cancellation requests must be submitted within one hour of placing the order. Although we will make every effort to assist, cancellation is not guaranteed once an order has entered production.

After an order enters production, we cannot change the product, quantity, shipping method, or billing information. Shipping-address changes may not be possible, so please carefully review your information before completing checkout.

Refunds

If a refund is approved, it will be issued to the original payment method. Please allow up to 10 business days for the refund to be processed. Your bank or credit-card provider may require additional time to post the funds.

If more than 15 business days have passed since your refund was approved, contact us at shadarascds@gmail.com.

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